#41 — OUTLOOK 2016 (Office 365) permanent errors

State Unconfirmed
Area Outlook Sync
Issue type Bug
Severity Medium
Submitted by Carlos Menéndez
Submitted on Mar 22, 2017
Target release:
Dear Sirs:

I was testing XMind Sync for Outlook, XMind Extensions, XMind Sync Core

I downloaded only your application since I had installed in my PC XMind 8 Update 1 (R3.7.1.201612151837), activated as XMind 8 Update 1 Pro.

Those applications are running on WINDOWS 10 PRO 64bits.

I sent at least 3 mails to you through my mail addres cmenendez@stilbtron.com.ar using the link provided in the error picture each time I got one.

I tried at the begining with the default configuration since in your help file yo say that it´s not necessary to trim anything if the client is Outlook.

After I got the error messages I tried to fill the field in the configuration area under Edit - Preferences - Outlook with the pass for the Outlook.pst archive but always I got a message that the file could not be find. I tried it copying the pass directly from the Windows file explorer. I tried different alternatives but I got always same message.

By the other hand I got from XMind a sort of log file. I copied it below.
Steps to reproduce:
I can say I had no time to do many steps before getting the error mesages.

As soon as I press ENTER to create a new element I got the error.

I have another log archive. If it´s of any help to you tell me.

I should like to know if you have any idea of how much time the solution would take.

Plain Text icon log1.txt — Plain Text, 198 kB (203,018 bytes)
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